Notice of HKCCA Annual General Meeting 2025

Notice of Meeting: 2025 Annual General Meeting Notice is hereby given that the 2025 Annual General Meeting of Call Centre Association Limited – with the business name as Hong Kong Customer Contact Association (HKCCA) will be held from 16:00 to 17:00 hours on 5 March 2026 in the form of video...

Mystery Customer Assessment Award 2026 – Launch briefing

Mystery Customer Assessment Award 2026 has been announced on 16 January 2026 with support from members and service industry practitioners. We would like to share the Award information for your reference and for application, please download from the following link: 2026 Mystery Customer Assessm...

HKCCA AGM 2024

The 2024 HKCCA Annual General Meeting will be held will be held from 16:00 to 17:00 hours on 6 March 2025 in the form of video conference, please refer to the following notice for participation: 2024 HKCCA AGM notice 2024 AGM FORM OF PROXY AGM 2023_MINUTES...

Mystery Customer Assessment (MCA) Award 2025 Launched

Mystery Customer Assessment (MCA) Award 2025 launch event has been held on 17 January 2025, appreciated your ongoing support! Please download briefing material and enrollment form from following link: 2025 Mystery Customer Assessment Award Launch MCA Application form 2025 Please contact...

HKCCA Corporate Member – Cathay Pacific Airways

We welcome Cathay Pacific Airways join HKCCA as Corporate Member. Cathay is a premium travel lifestyle brand that brings together all that we love about travel with everyday lifestyle. The range of products and services includes flights, holidays, shopping, dining, wellness and payment. All our tra...

HKCCA Corporate Membership – Qin Finance Co., Limited

QinFinance established on February 14, 2003, registered capital: RMB100 million. Enterprise size: Qin Finance's service network has covered 46 cities in China and 4 overseas cities, with 55 branches and offices in China and overseas. The four major overseas bases are located in Los Angeles, Jakarta,...

HKCCA Vendor Member – Hong Kong Netinfo Technology Co., Ltd.

We would like to welcome Hong Kong Netinfo Technology Co., Ltd. to join the Association as Vendor member. Hong Kong Netinfo Co., Ltd. is a wholly-owned subsidiary of Shenzhen Netinfo Technology Co., Ltd.. Hong Kong Netinfo is mainly engaged in the dealership of Huawei brand of contact centre ha...
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