Ease of Doing Business through Data and Technology Ease of Doing Business through Data and Technology
Deliver a more intelligent customer experience and improve collaboration Deliver a more intelligent customer experience and improve collaboration
Omnichannel Customer Engagement using Virtual Customer Assistant (VCA) technology Omnichannel Customer Engagement using Virtual Customer Assistant (VCA) technology
Contact Centre Symposium 2013 – Presentation by ININ Contact Centre Symposium 2013 – Presentation by ININ
Contact Centre Symposium 2013 – Presentation by Telstra Contact Centre Symposium 2013 – Presentation by Telstra
Contact Centre Symposium 2013 – Presentation by HSBC PhoneBanking Contact Centre Symposium 2013 – Presentation by HSBC PhoneBanking
