News

News

CONTENTS

28Mar

Announcing the Launch of the HKCCA Award 2025!

10:30:00 - 12:00:00

17Jan

Mystery Customer Assessment (MCA) Award 2025 - Launch event

14:00:00 - 16:00:00

31Oct

HKCCA Symposium 2024 - Mind the GaP - GPT and People

09:00:00 - 17:00:00

Hotel Shangri-La, Kowloon

06Jun

2024大中華區客服線上高峰論壇 - AI時代中客服如何創新效能與價值

15:00:00 - 16:30:00

30May

An evening with Past Gold Award winners and Panel Judges

18:00:00 - 19:30:00

21May - 23May

Customer Service Centre Industry Greater Bay Area Study Tour (21-22 May 2024)

All Day

21May - 22May

Customer Service Centre Industry Greater Bay Area Study Tour (21-22 May 2024)

All Day

02Apr

HKCCA Award 2024 Launch event

10:30:00 - 12:00:00

16Jan

Mystery Customer Assessment (MCA) Award 2024 - Launch event

10:30:00 - 12:00:00

02Nov

HKCCA Symposium 2023 - Brilliant@Basics

09:00:00 - 17:00:00

Hyatt Regency Hong Kong, Tsim Sha Tsui, Kowloon