We would like to welcome HL95 Beijing Information Industry Co., Ltd to joining the Association as Corporate Member.

HL95 was founded in 1995 and joined CITIC Group in 2001, with a total asset of 1.55 billion RMB, under the management of CITIC Guoan (SZSE: 000839), with the background of ministerial central enterprise. The earliest BPO group in China, serving telecommunications, banking, e-commerce, insurance, Internet and other fields, has operated stably for nearly 30 years, and has 60+ molecular companies, 130+ workplaces, 40,000 + seats and 40,000 + partners in 50+ cities across the country.

The main business of HL95 has four main segments: Contact Centre Outsourcing, Enterprise SMS Platform, Cloud Communication and Digital Product Service, 3000+enterprises and institutions are experiencing the service outsourcing brought by HL95.

HL95 has received the first “5G Messaging Platform Functional Completeness Certificate” issued by the China Academy of Information and Communications Technology (CAICT), and has continuously improved the matrix of digital intelligence products, such as AI+Management, AI+Operation and AI+Service, to actively integrate into the development of the digital economy, and
multi-dimensionally empower enterprise customers to “digitally transform” and enhance the effectiveness of digital intelligence services.

HL95 has continuously passed various systems and authoritative certifications, such as CCCS-OP, ISO27001, ISO9001, ISO14001, ISO14001, ISO45001, ISO20000, ISO22301 and 4PS Contact center international standard management system certifications. With a safety and quality control system that meets international standards, HL 95 consistently meets and exceeds customer expectations in terms of the safety and quality of its facilities, people and processes,have been recognised by the call centre industry association sand many of our partners,such as PLATINUM
CONTACT CENTER ASIA PACIFIC AWARDS 2023 and Top Ten Recommended Brands for Customer Centre Outsourcing in China.

For more details, please visit: https://www.hl95.com