HKCCA Symposium 2024 – Mind the GaP – GPT and People
Welcome to “Mind the GaP – GPT and People,” a thought-provoking exploration of the relationship between humans and the GPT (Generative Pre-trained Transformer) language model. As artificial intelligence continues to advance at an unprecedented pace, it becomes increasingly important to…
Register NowSponsorship Opportunity
HKCCA is a not-for-profit organization aimed at developing and edifying the best practice of online customer service and contact centre industry in Hong Kong, Macau and Southern China. Your organization’s contributions will also go a long way in seeing the your business grow, be promoted as the choice industry and regarded amongst the best in the world.
Hong Kong Customer Contact Association
Objectives & Mission
HKCCA is a non-profit organization representing the entire on-line customer service and interaction in Hong Kong. We invite all companies and organizations that engage in on-line customer interaction to join the association for promoting the well being of the industry.
We are committed to improving customer satisfaction by supporting members in continuous quality improvement and productivity growth in contact centres and online customer interaction.
Ideas Worth Sharing
