HKCCA Executive Committee Members
(2022-2024)
HKCCA Executive Committee Members come from different companies in the call centre industry. They are professionals and have lots of relevant experiences in the industry. By contributing both their time and knowledge to the association, they are committed to give advice and make decisions to meet the common goals of HKCCA. They were all nominated and fairly elected by the representatives in the industry.

Managing Director, TDCX

Lead Business Consultant, VRS - APAC, Nice Ltd.

Head of Direct & Servicing, P&C Distribution Dept, AXA China Region Insurance Company Limite

AVP, Life Operations, FWD Life Insurance Company (Bermuda) Limited

Senior Manager, Personal Insurance Marketing, Hong Leong Insurance

Principal Manager, Customer Services & Support, CLP Power Hong Kong Limited

Managing Director, Head of Consumer Banking Operations, DBS Bank (Hong Kong) Limited

Director, Travel and Lifestyle Services, American Express