DBS is a leading financial services group in Asia, with over 200 branches across 15 markets. As a bank born and bred in Asia, DBS get the market insight and regional connectivity have helped to drive the bank’s growth as it sets out to be the Asian bank of choice. The bank believes that building lasting relationships with its customers is an integral part of banking the Asian way. With our commitment to become one of the most respected and admired financial institutions anchored in Asia , we always emphasize our culture of service excellence and confidence to excel with corporate values so to create the DBS difference and make us stay competitive in the market. We provide a comprehensive banking services to customers through telephone and automatic channels on wide range of products, including General Banking, Treasures Banking, Investment, Credit Cards, Loans, Insurance to meet the financial needs of our customers as well as exceed our customer’s expectations. With a team of professional, talented and customer-oriented telesales, we will continue to be one of the best bank telemarketing teams in Hong Kong.
ITAPPS is a cloud advisory and technology solutions company who is passionate about helping our clients become more collaborated and connected within their organization, as well as with their customers and partners. To achieve this, we have become experts in blending different technologies, including CRM, ITSM, call centers and cloud based platforms, to provide a suitable solution for you. With the advance of cloud computing, we have expanded our expertise to encompass using cloud-enabled solutions to help you implement your business strategy. Our team provides cloud adoption strategies, assist clients with implementation and integration of these services, and follow through with rollout, support and future planning. In addition, our ITSM/ITIL specialists can help you to take your IT operations to the next level by helping them adopt IT as a service. After serving a range of clients from Hong Kong, China, and South Asia in over 1000 projects, we have come to understand that it is the people in the companies that hire us, who trust in our ability to deliver. We are committed to keeping ourselves nimble, adaptive and flexible to satisfy your needs. We take our role as a service provider very seriously, pushing ourselves to exceed your expectations.
Sonic is one of the leading business process outsourcing (BPO) companies in Asia, specializing in the provision of outsourced customer contact solutions. We are headquartered in Hong Kong and have offices and contact centers in other parts of Asia including China, Philippines and Malaysia.
Established in 2003, Sonic has grown into a dynamic, full capabilities call center outsourcing company to provide services to our international and blue chip clients in telecommunications, banking and financial services (retail banking, insurance, and investment services), as well as various well-known low-cost carriers.
Sonic is a Customer Engagement Technology and Management Company with our own proprietary Artifical Intelligence technology. We help transforming every process and service, resulting in solutions that can be deployed better, faster and more cost effective.