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Date(s) - 28Oct
09:00:00 - 17:00:00

Hyatt Regency Hong Kong, Tsim Sha Tsui


In today’s fast-paced environment where innovation is no longer a luxury, the pace of change in organizations and the marketplace is often a focus. One way to ensure that your organisations will succeed and stay ahead of competition is by creating an environment to challenge the status quo.

Challenging the Status Quo relates to conduct Review and manage Change; implement Transformation and Innovation; create and identify Opportunities.

The HKCCA Symposium 2022 – Challenge the Status Quo will be an important event for the customer contact centre users and industry practitioners to attend, collect inspirations from customer contact business success stories. It will include sharing on Customer Engagement reform; CX strategy for Business Resilience; Banking from Home; Transformation of customer centres from traditional to digital and from silos to hybrid. It will also ignite your thoughts in nurturing a diverse and inclusive culture in workplace. We encourage you to secure your seats in what promises to be a stimulating symposium.

Please click HKCCA Symposium 2022 for event details. Please contact HKCCA Secretariat if any question.


Bookings are closed for this event.