Mystery Customer Assessment (MCA) Award 2024 Launched

The Mystery Customer Assessment (MCA) Award 2024 – the most popular award category of the HKCCA Award is opened for enrollment. The aim of this Award category is to assist participating customer service providers who provide service over the phone; face-to-face or through on-line platforms enha...

HKCCA Vendor Member – Zoom Video Communications

We would like to welcome Zoom joining the Association as Vendor member. About Zoom Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful...