HKCCA New Member – Uniphore

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we...

HKCCA New Member – Sonic Teleservices

Sonic is one of the leading business process outsourcing (BPO) companies in Asia, specializing in the provision of outsourced customer contact solutions. We are headquartered in Hong Kong and have offices and contact centers in other parts of Asia including China, Philippines and Malaysia.  ...

HKCCA Executive Committee for 2022 – 2024

Following the HKCCA Annual General Meeting 2021 held successfully on 16 March 2022, the Executive Committee members were elected for the term 2022 to 2024.   Mr. Michael Cowell was elected Chairman of HKCCA. He then appointed Ms. Joyce Poon as Vice Chairperson, Mr. Chapman Lam as Treasurer,...

HKCCA 2021 Annual General Meeting

To:   All HKCCA Members                                                                                                                            2 March 2022 Notice of Meet...