HKCCA Award 2023 – Brilliant@Basics

The prestigious Hong Kong Customer Contact Association (HKCCA) Award 2023 is ready for enrollment. The HKCCA Award had been established to recognize the excellence of organisations and individuals in customer contact management as well as their contributions to the overall success of the customer co...

Mystery Customer Assessment Award (MCA) 2023

The Mystery Customer Assessment (MCA) Award 2023 – the most popular award category of the HKCCA Award is now open for enrollment.   More details of the Award is ready for view or download: 2023 Mystery Customer Assessment Award deck MCA Application form 2023   Should yo...