Fano Labs Limited (Fano Labs) is an AI company headquartered in Hong Kong and with offices in China; with specialists focusing on AI technologies including Automatic Speech Recognition (ASR), Natural Language Processing (NLP) and Big Data Technologies to help enterprises with customer services, compliance and other lines of businesses.


With the advanced AI technologies, Fano Labs provides a smart Customer Service and Speech Analytics System, for customers from various sectors, where they can greatly enhance their management capability and service quality, by accurately identifying potential compliance risks while detecting and analysing the sentiment of the customers. Also, it will allow enterprises to reduce costs and uncover potential sales opportunities by providing managers with valuable business intelligence which will lead to revenue increases.


With the combination of Fano Labs’ technical focus in a variety of languages, dialects, minor languages and mixed languages and the ability of analysing relevant conversation contexts with the domain specific knowledge base, we are able to provide AI technologies and solutions to clients from various industries, including Banking, Fintech, Telecom, Government and more. 


For more information about our solutions and organization, please visit