HKCCA Award – Page 3

2018 HKCCA Awards Briefing

To recognize the excellence and valuable contribution of organisations and individuals have made to the overall success of the contact centre industry, the most prestigious Award of the industry are now ready for entries. The Awards launch event was successfully held on 4 April with over 50 delegate...

Mystery Caller Assessment Award 2018 Enrollment Details

Thank you for the ongoing support! Please download Mystery Caller Assessment Award details from the below: 2018 Mystery Caller Assessment Award Launch Briefing_Presentation Material 2018 Mystery Caller Assessment Award Enrollment form...

HKCCA Awards 2017 – Winner at-a-glance

Congratulation to all HKCCA Awards 2017 winners! HKCCA Awards 2017_Winner at-a-glance We look forward to your participation next year!...

Message from HKCCA Chairman 2017

It is my pleasure to welcome you all to the 2017 HKCCA Awards Presentation and Gala Dinner tonight. The HKCCA Awards is 18 years’ old now, and it has been another fruitful year in the award programme as well as in other areas with some of the highlights that I would like to share with...

HKCCA Awards 2017 Judging Panel

We would like to express our sincerely thanks to the Judging Panel Team of HKCCA Awards 2017 for your contribution! [vc_row][vc_column width="1/4"][qodef_team team_type="main-info-below-image" icon_pack="font_awesome" fa_icon="fa-anchor" team_image="6097" team_name="Mr. Chapman Lam" te...

Mystery Caller Assessment Award 2016 – Winner Announcement

[vc_row][vc_column][vc_column_text]Congratulations to the below Winners of Mystery Caller Assessment Award 2016, they are: Best of the Best: BCT Financial Limited Best IVRS: PrimeCredit Limited Best Improvement: Manulife (International) Limited (Insurance Line) Best-...

Message form Awards Chairlady 2016

It is my pleasure to welcome you to the HKCCA Awards Gala Dinner on November 4, 2016, at the Disney Hotel in Hong Kong. Customers today are increasingly sophisticated that they expect to receive a consistent, high quality experience across all channels with the ability to switch sea...

Message from Chairman 2016

It is my great honor to address you all as a new Chairman of the Hong Kong Call Centre Association. It is really a privilege to serve in this position, and I would like to begin by acknowledging the accomplishments and hard work of outgoing Chairlady, Miss Claudia Schlesinger. Under Claudia’s lead...

Mystery Caller Assessment Award 2015 – Winner Announcement

[vc_row][vc_column][vc_column_text]Congratulations to the below Winners of Mystery Caller Assessment Award 2015, they are: Best of the Best: BCT Financial Limited Best IVRS: Bank of Communications Co., Ltd Hong Kong Branch Best Improvement: Wing Lung Bank Limited &...

Message from HKCCA Chairlady 2015

I am delighted to see another successful year for the Hong Kong Call Centre Association Awards and Gala Dinner and welcoming you all this evening. This year we see another record number of entries and with a new individual category being added – Contact Centre Recruitment Professional of the year....

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