HKCCA Award

Message from HKCCA Chairman 2017

It is my pleasure to welcome you all to the 2017 HKCCA Awards Presentation and Gala Dinner tonight.    The HKCCA Awards is 18 years’ old now, and it has been another fruitful year in the award programme as well as in other areas with some of the highlights that I would like to share with...
By Author hkcca
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HKCCA Awards 2017 Judging Panel

We would like to express our sincerely thanks to the Judging Panel Team of HKCCA Awards 2017 for your contribution!   [vc_row][vc_column width="1/4"][qodef_team team_type="main-info-below-image" icon_pack="font_awesome" fa_icon="fa-anchor" team_image="6097" team_name="Mr. Chapman Lam" te...
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Message form Awards Chairlady 2016

It is my pleasure to welcome you to the HKCCA Awards Gala Dinner on November 4, 2016, at the Disney Hotel in Hong Kong.   Customers today are increasingly sophisticated that they expect to receive a consistent, high quality experience across all channels with the ability to switch sea...
By Author admin
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Message from Chairman 2016

It is my great honor to address you all as a new Chairman of the Hong Kong Call Centre Association. It is really a privilege to serve in this position, and I would like to begin by acknowledging the accomplishments and hard work of outgoing Chairlady, Miss Claudia Schlesinger. Under Claudia’s lead...
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Message from HKCCA Chairlady 2015

I am delighted to see another successful year for the Hong Kong Call Centre Association Awards and Gala Dinner and welcoming you all this evening. This year we see another record number of entries and with a new individual category being added – Contact Centre Recruitment Professional of the year....
By Author hkcca
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Message from Awards Chairlady 2015

I am delighted to chair the Hong Kong Call Centre Association Awards 2015. Today, customer satisfaction is one of the key drivers to attract and retain customers.  Our theme this year is "Ease of Doing Business" which highlights the importance of giving customers hassle-free; worry-free and effecti...
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